Services: applications | websites | support | remote backup | strategy | networks
Services
We offer a full range of IT services from web design, application hosting and support to network hardware and configuration.
Our ethos is to take time to understand your needs and offer a solution tailored for you, not to simply deliver a stock response. Because of this, we do not list off-the-shelf services as such; we prefer to talk to you and then make a proposal fitting to your needs.
Our prices will be tailored according to the exact service you require, and in keeping with our ethos we pride ourselves on delivering high quality at prices realistic for small businesses.
Mercury1's intention is to help you make your business more effective and more profitable. Of course, we aren't being wholly altruistic - the more successful our clients are - the better for us!
Below is an overview of each of the core services we offer.
Business databases, application and software development
Business application development focusses on three key areas of your business:
- Increased efficiency and productivity
- Increase in customer retention though improved customer satisfaction
- Increase in obtaining new customers
Through the use of bespoke software written explicity for you, we can help you achieve each of these goals. For more details, please see our applications page, or read through our case studies.
Website design and development
There are two main types of website: static and dynamic.
A static website is essentially an online brochure; it's published, it changes rarely, and gives generally non-interactive information about your business.
A dynamic website is more advanced: it may contain a Content Management System (CMS) element; allowing you to edit the content whenever you see fit, e-commerce capabilities; allowing your customers to buy from you online or user-generated/personalised content etc.
Mercury1 provide both types of website. Please take a look at our websites page for more detailed information, or our portfolio page for examples of our work.
IT support
All businesses need IT support, but not all businesses have the same needs. Mercury1 recognise that businesses have different requirements and have set out a range of packages to compliment different approaches to IT support and budgets. Please see our support page for full details.
Remote backup
“50% of businesses that lost significant company data filed for bankruptcy within 6 months”
Take a look at our remote backup page to see how you can protect yourself against this danger.
Technology Strategy
Beyond providing "standard" services as shown on this page, we offer Technology Strategy Consultancy - intended to help you identify what is out there that might enhance your business and ensure you are getting the best from recent developments. Please see our consultancy page for more information.
Network management
Most businesses rely on their IT network. However, they have often grown organically and as such can be tricky to manage. Add to that decisions to be made when purchasing new equipment, moving office, changing phone suppliers etc - and you have the potential for big headaches. We can advise you on, or physically do all these things and more. Please see our networks page for more information.