Top 10 questions to ask our competitors

We have put together a quick list of questions to ask our competitors. Obviously we think you'll like our answers more..

IT Support

1.       Is your unlimited support truly unlimited, or are there any small print limitations?
2.       What does your IT support include apart from problem fixing i.e. proactive support, strategy and advice or training?

Applications and websites

3.       What technology do you use to build the software, is it scalable? Does it have a reputation for security?
4.       After the application is built, what aftercare service is given and at what cost?
5.       Do you offer a fixed price on a website regardless of how many times the design is reviewed?
6.       How are the websites you build managed and monitored after they are finished?
7.       How do you ensure the safety of my data - what is your backup policy?

AdWords

8.       Are the people who will work on my campaign qualified Google AdWords professionals?

Hardware

9.       How do you price your hardware; what markup do you charge?

Remote Backup

10.       Is the remote back-up managed, monitored and checked daily?