Providing group tutorials for the National Tutoring programme
In 2020, UK schools were closed during several national 'lockdowns' in attempt to stem to spread of Corona Virus (CV-19). The government turned to private businesses to help, asking for applications from tuition providers to provide them with technology and tutors under the 'National Tutoring Programme'. An in-depth application process was established looking at a range of eligibility criteria focusing on the quality and scale of proposed tuition provision.
With over 15,000 tutors already working via their platform, My Tutor was perfectly placed to offer award-winning tuition en masse, and had already been selected as the largest partner for the Education Endowment Foundation’s Online Tuition Pilot, supporting 1,000 disadvantaged students with catch-up learning over the summer holidays.
They were accepted as an approved NTP Tuition Partner contracted to support an additional 30,000 students via the platform. To accommodate the volumes, My Tutor made the decision to offer small group lessons (3-1 lessons ) where only 1-1 lessons had previously been possible.
We've built some amazing online tools to help make [lessons] a really interactive and engaging experience for students - James Grant, My Tutor
With criteria of secure, highly available, scale-able and fault-tolerant, My Tutor undertook stress-testing and investigation to establish the stability and scaleability of the platform should a 'worse case scenario' occur and high concurrent volumes had to be supported.
Meanwhile, development was required to create a school group tuition product that could be released to live on a short timescale (November 2021) and then re-worked and re-factored on a subsequent release branch with long-term goals in mind.
MyTutor were able to deliver on their promise of enabling secondary schools in England to access tutoring through the platform as of Monday 02 November 2021, with over a million lessons delivered to date.
As a result, My Tutor were able to provide much-needed support to over 600 secondary schools and tens of thousands of students, helping them to catch up on lost learning amid the ongoing disruption to school life caused by COVID-19.
The new group lesson product has also enabled My Tutor to build out their offering for so that they can continue to expand the reach of their online tutoring and achieve their goal of making online tutoring accessible for everyone.
A new schools group lesson product was created and a new user journey designed, from front-end user dashboards through to back-end admin and classroom infrastrcuture. The rebuild ensured that all elements of the finance, booking and lessonspace components functioned correctly and that audio, visual, recordings and playback could be delivered without issue both in group lessons and 1-1 lessons.
No single classroom element had to be downgraded or eliminated with the move to a group infrastructure, meaning that NTP lessons were able to provide the same outstanding level of online tuition My Tutor are known for.