Additional services

As well as software development, we also offer some other services. If what you're looking for isn't mentioned here, feel free to get in touch anyway.

If we don't feel we are the best company to help you, we'll try and recommend someone suitable.

IT support

General IT support - from office networks to email in the cloud. Read more.

Websites

Only need a simple website right now, but have plans for the future? Read more.

Consultancy

Honest, unbiased technology consultancy.
Read more.

IT support

Application partners

Our clients who have engaged us to build a bespoke application often also like us to provide their general IT support. This is because we have a much closer relationship with them than a general IT support company would, and are therefore well placed to provide support for both the application (obviously) and more general IT issues. A one stop shop.

Everyone is different

All businesses need IT support, but not all businesses have the same needs. Mercury1 recognise that businesses have different requirements and will offer both unlimited and specific hourly packages to compliment different approaches to IT support and budgets.

Move to the cloud

Are you considering a move to the cloud? Perhaps you have a desire to work more flexibly or remove your reliance on in-house hardware?

We have many example of customer migrations, from an on premise solution to cloud based options for email and file sharing. We would be happy to discuss this with you to see if this is right for your business.

Key partnerships

Office 365 - we are Microsoft Office 365 partners, so are well placed to help you take the leap forwards into the cloud.

ESET antivirus - we are ESET partners, giving you confidence in your antivirus platform.

Websites

Static websites

A static website is essentially an online brochure; it's published, it changes rarely, and gives generally non-interactive information about your business.

We rarely take on static website projects as we feel we're over-qualified and hence a little expensive for something that could be delivered by any number of companies. The main exception to this is charities to whom we are providing our services for free.

Dynamic websites

A dynamic website is more advanced: it may contain any or several of the following (or anything else you can imagine!):

  • Content Management System (CMS) elements; allowing you to edit the content whenever you see fit
  • E-commerce capabilities; allowing your customers to buy from you online
  • User-generated/personalised content etc
  • Members areas
  • Editable slideshows
  • Newsletters
  • Customer signup

Technology strategy consultancy

In the course of running Mercury1, we have come to realise that a lot of what we take for granted in our in-depth knowledge of technology is extremely useful.

Obviously for businesses engaging one of our other services, this comes as part of the package, but we also offer consultancy for business looking to go their own way. This could be as simple as advising on what sort of hardware they might need in a new office, or as involved as a detailed analysis of a business problem and production of a system requirements document that can be passed to a development team.

Sanity check

On occasions clients have found it useful to take advantage of our unbiased integrity to provide a sanity check on a proposal from another IT firm. We are more than happy to do this, and ensure that even if you are looking elsewhere for your IT needs, that you are getting a good service and a fair price.

Please contact us if you would like to discuss your requirements.

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